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Pay / View a Bill

Account Viewing Options
You can view your utility account information by your choice of the following methods:

  • Online - The City of Middleton has partnered with Payment Service Network (PSN) to offer customers free and secure internet access to their water/sewer account information, including use history, prior bills and the current amount due.  Simply create an account at Payment Service Network to begin.  When bills are ready for viewing, you’ll receive an e-mail notification with a link to view your password-protected account information.  Payments can be viewed in your account the day after they’re made.

  • Mail - The Utility will mail printed quarterly bills to customers who choose not to opt out of receiving paper bills.  For your convenience, mailed bills will continue to include a pre-addressed return envelope for payment.

Bill Payment Options


Regardless of whether you choose to receive quarterly utility bills online or through the mail, payment can be made by your choice of the following methods:

  • Automatic Check Handling (ACH) Payment (Checking or Savings Account)
    Utility bills can be paid through an automatic draft service.  Through bank drafting, your quarterly utility bill is withdrawn automatically on the due date from your checking or savings account.  Because payment is automatic there are no late penalty fees or postage cost.  Complete the Automatic Bill Payment Form and return to the Water/Sewer Department (lower level of City Hall) or to the mailing address below.

  • Pay each quarter by one of the following methods:

Checking / Savings Account
Utility bills can be paid each quarter through a free online service.  A confirmation e-mail will be sent following each payment.  Within the user profile of your online account you can decide whether or not to store your bank information.  Simply create a secure online account at Payment Service Network to get started.

Credit / Debit Card
Due to credit card regulations, City Hall can no longer accept Credit or Debit card utility payments. However, Credit and Debit card payments can be made by calling (877) 885-7968.  There will be a $2.99 fee per transaction to cover the cost for this service.

In Person (Check or Cash)
City Hall is open Monday through Friday from 7:45 a.m. to 4:30 p.m.  For your convenience, a secure drop-box is also located at the parking lot of the Middleton Public Library at 7425 Hubbard Ave.

Mail (Check)
Please mail your utility bill stub with your payment to:
    City of Middleton Water/Sewer Utility
    7426 Hubbard Ave.
    Middleton, WI 53562